New London Amtrak Station (NLC)

Are you planning a journey through Connecticut and looking for a well-connected transportation hub? New London Union Station (NLC), located at 27 Water Street, New London, CT 06320, is an important travel center serving thousands of passengers every year. The station remains a busy and essential part of the city, offering convenient access to various destinations.

What makes New London Union Station special is its connection to major Amtrak services, including the Acela and Northeast Regional trains, along with Shore Line East commuter services. Here, passengers can also access local buses and ferries from the station, making it easier to explore New London or travel to nearby destinations such as Long Island and Block Island. Continue reading this guide to discover complete information about New London Amtrak Station, including its services, facilities, and travel options.

Way to Contact New London, CT – Union Station (NLC) 

The Amtrak Station in New London, Connecticut, is located at 27 Water Street, New London, CT 06320, United States. Passengers can use the details below to find important station information, including the address, station code, contact number, online resources, and additional travel support details for a smooth journey. 

Information	Details
Station Name	New London, CT – Union Station
Station Code	NLC
Station Address	27 Water Street, New London, CT 06320, United States
Contact Number	1-800-872-7245
Ticket Counter Hours	Available during station operating hours
Official Amtrak Website	www.amtrak.com
Facebook Page	www.facebook.com/Amtrak
Instagram Handle	www.instagram.com/amtrak
YouTube Channel	www.youtube.com/amtrak
X (Twitter) Page	x.com/Amtrak
Passenger Services	Ticket assistance, travel information, and customer support
Train Services	Acela, Northeast Regional, and Shore Line East connections
Transportation Options	Local buses, ferries, taxis, and other transit services

With these contact details and additional information, passengers can easily connect with New London, CT – Union Station (NLC) and get the required assistance for their travel plans 

Passenger Train Services at Union Station (NLC), New London, CT 

Union Station (NLC), New London, CT serves as an important transportation hub in southeastern Connecticut, offering passengers convenient access to major rail services. The station connects travelers to several key destinations through reliable Amtrak and commuter train services.

Amtrak Northeast Regional

The Amtrak Northeast Regional service provides convenient connections between New London and major cities along the Northeast Corridor, including Boston, New York City, Philadelphia, and Washington, D.C. This route is a popular choice for passengers traveling for business, leisure, or daily commuting.

Amtrak Acela

Amtrak Acela offers high-speed rail service connecting New London with major destinations such as Boston and Washington, D.C. With stops at important cities along the Northeast Corridor, Acela provides passengers with a faster and more comfortable travel option.

Shore Line East

Shore Line East provides commuter train services connecting New London with several Connecticut communities, including Old Saybrook, Westbrook, Clinton, Madison, Guilford, Branford, and New Haven. Some weekday services also extend to Stamford, CT, offering additional travel convenience for passengers.

Arrival and Departure Information for Union Station (NLC) 

When arriving at Union Station (NLC), passengers can access the station at 27 Water Street, New London, CT. The waiting area and ticket counters operate daily from 6:00 a.m. to 10:00 p.m., with clear signs, real-time updates, accessible facilities, and comfortable seating available.

For departures, passengers should arrive at least 30 minutes early to check schedules, purchase tickets, or receive assistance. Amtrak and Shore Line East services operate throughout the week, while local buses and ferries provide convenient connections for continuing the journey. Carry-on baggage is permitted.

Passengers can easily check the latest train schedules and arrival or departure updates by following these simple steps:

• Visit the official Amtrak website and open the train schedules and timetables section. Enter your travel details and select New London as your station to view updated train information.
• Download the Amtrak mobile app to check train schedules, status updates, and travel alerts directly from your phone.
• For Shore Line East commuter services, check the official Shore Line East website for current timetable information.
• Passengers at the station can also check digital display boards for real-time arrival and departure updates.

Read All: Amtrak Station

Top Services Available at New London Station (NLC)

New London Station (NLC) offers a variety of passenger services and amenities designed to provide a comfortable, convenient, and accessible travel experience. From ticketing facilities to accessibility support, the station ensures passengers have the assistance and resources they need throughout their journey.

• Staffed Station: The New London Amtrak Station has a staffed ticket office open daily from 6:00 a.m. to 10:00 p.m. Passengers can receive personal assistance with ticket purchases, travel information, and other station-related queries.
• ATM Availability: An ATM is available at the station, allowing passengers to conveniently access cash before their journey. The facility is accessible during station operating hours for added convenience.
• Payphones: Public payphones are available within the station, providing passengers with an additional communication option if they do not have access to a mobile device or need an alternative way to make calls.
• Amtrak Ticketing Kiosks: Amtrak Quik-Trak kiosks are available for passengers who prefer self-service ticketing. These kiosks allow passengers to purchase and print tickets without waiting at the ticket counter and are available during station hours.
• Restroom Facilities: Clean and well-maintained restrooms are available for passengers at the station. These facilities are designed to provide convenience and accessibility for all travelers, including passengers with disabilities.
• Unaccompanied Child Travel: Children traveling alone can use this station according to Amtrak’s guidelines for unaccompanied minors. Station staff can provide necessary support during check-in and boarding procedures.
• Vending Machines: Passengers can purchase snacks and beverages from vending machines located inside the station. These facilities provide quick refreshment options for travelers during waiting periods or longer journeys.
• Parking Options: The station provides parking facilities, including same-day and overnight parking options. Accessible parking spaces are also available, with applicable fees depending on the duration of parking.
• Accessible Platforms: New London Union Station features accessible platforms with high-level boarding areas, making it easier for passengers with mobility challenges or wheelchair users to board and exit trains safely.
• Wheelchair Assistance: Wheelchairs and wheelchair lifts are available to assist passengers who need mobility support. Accessible parking spaces, restrooms, and station facilities further improve convenience for passengers with disabilities.

New London Amtrak Station: Parking Options and Information

Passengers traveling from New London Amtrak Station can find several convenient parking options near the station. These facilities include garages and parking lots with accessible spaces, flexible payment options, and choices for short-term or long-term parking. Some parking services also allow passengers to reserve spaces online in advance, helping them secure a spot and save on parking costs.  

Parking Facility	Accessibility & Hours	Pricing Details	Description
Water Street Garage	Accessible parking; open 24 hours	$71/month; $56/month prepaid for 3+ months; hourly options available	Covered parking near the station with hourly and monthly options.
Municipal Lot	Accessible spaces; hours may vary	Rates vary by duration and availability	Outdoor parking near the station with flexible options.
Amtrak Guaranteed Parking	Availability varies by location	Save up to 50% with reservations	Online reservations ensure parking availability and possible savings.

These parking options provide passengers with flexibility, convenience, and peace of mind when traveling from New London Amtrak Station. Whether you need short-term parking or a long-term solution, these facilities help make your journey more comfortable. 

Conclusion

To conclude, New London Amtrak Station (NLC) offers passengers a convenient and comfortable travel experience with its reliable train services, helpful facilities, and easy transportation connections. From ticketing assistance and accessible amenities to parking options and nearby transit services, the station is designed to make every journey smoother. Whether you are traveling for business, leisure, or daily commuting, the station provides the support and convenience needed for a safe and enjoyable trip. 

FAQs